My background runs through customer experience, frontline leadership, the U.S. Navy, software, AI systems, governance, and practical education.
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AUTHORIZED OPERATORS · PROBABLY
Experience routing apparatus
Follow the pipes.
Current signal · People first
Nearly two decades close to the customer.
My work has included customer support, dispatch, frontline supervision, quality review, and team leadership—including online support and chat at GoDaddy.
That work taught me how people meet complex systems: under pressure, with incomplete information, trying to solve something that matters.
💬Working principleComplexity only matters when people can act on it.
Current signal · Systems under pressure
Boilers, watches, and responsibility.
I served in the U.S. Navy as a boiler operator supervisor. The work was physical, technical, procedural, and inseparable from the people responsible for one another.
It taught me to respect operating conditions, handoffs, maintenance, escalation, and the difference between a system that looks fine and one that is actually safe to run.
RESPONSIBILITYHANDS ON
Current signal · Beyond the model
Fluent is not the same as true.
My serious work with AI began in 2025 through creative experiments, coding, and sustained use of the technology itself. I wanted to understand what it could do—and how easily fluent language could be mistaken for knowledge, evidence, or authority.
My technical work now includes orchestration, persistent state, tools, permissions, evaluation, auditability, human review, and the controls around systems that can take action.
ANSWER≠EVIDENCE
Current signal · Boundaries and evidence
Make the system show its work.
I volunteer as AI Strategy & Operations Architect with the Canine Stroke Foundation, developing lightweight governance, repeatable workflows, internal tools, and plain-language guidance.
I also contribute on an unpaid basis as Governance Architect for Chelys Security, focusing on authorization, scope, evidence, review, escalation, data handling, and practical compliance foundations.
🔐 SCOPE🔍 EVIDENCE🙋 REVIEW
Current signal · Teach the judgment
Put the useful work where people can reach it.
Unicorn Warehouse is a public home for material people can read independently, teach in another setting, adapt for a community, or use as the beginning of direct support.
Separate from AI, I collaborate with Ivan Lukyamuzi and Jordi to create English-learning videos for children at an orphanage in Kampala, Uganda. That work lives in Volunteer.
🧠Teaching goalMore capable. Harder to fool.
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I don’t want people to be less afraid of AI. I want them to be harder to fool and more capable of using it well.